Privacy Policy – Ry8 Studios

Last updated: 2024/10/01

Ry8 Studios ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you:

• Visit our website
• Submit a form or contact us
• Work with us as a client or potential client

By using our website or services, you agree to the terms of this Privacy Policy.

1. Who We Are

Ry8 Studios is a digital studio specialising in:

• Web design & development
• SEO (Search Engine Optimization)
• Social media management & content creation
• Video editing & creative production
• AI chatbots & automation

Contact Details:

• Business Name: Ry8 Studios
• Address: 247/B Obeysekarapura Road, Rajagiriya, Sri Lanka
• Email: info@ry8digital.store
• Phone: +94 72 841 8748

2. Information We Collect

2.1 Information You Provide Directly

When you interact with us (for example, via contact forms, email, WhatsApp, or social media), you may provide:

• Name
• Email address
• Phone number
• Company/brand name
• Website URL
• Project details, requirements, and any messages you send
• Billing and invoicing details (if you become a client)

2.2 Automatically Collected Information

When you visit our website, some data may be collected automatically, such as:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on the site
• Referring URL (how you arrived on our site)

This may be collected via cookies, analytics tools (e.g., Google Analytics), or similar technologies.

3. How We Use Your Information

We use your information to:

• Respond to your enquiries and communicate about your project
• Provide, manage, and deliver our services
• Send proposals, quotations, invoices, and project updates
• Improve our website, services, and user experience
• Analyse traffic and usage patterns (for example, seeing which pages are most visited)
• Maintain records for administrative, accounting, and legal purposes
• With your consent, share updates, case studies, or offers related to Ry8 Studios

We do not sell your personal information to third parties.

4. Cookies & Analytics

Our website may use cookies and similar technologies to:

• Remember your preferences
• Understand how visitors use the site
• Improve performance and user experience

We may also use third-party tools (for example, Google Analytics) which collect anonymous data about website usage.

You can usually manage or disable cookies through your browser settings. However, some parts of the website may not function correctly if cookies are disabled.

5. Legal Bases for Processing (for EU/UK Visitors)

If you are accessing our site from the EU/UK, we may process your personal data based on:

• Consent – when you submit forms or opt-in to communication
• Contract – when we need your data to perform a contract or provide services
• Legitimate interests – such as improving our services and website, or basic marketing to existing clients
• Legal obligations – for accounting, tax, or compliance purposes

6. How We Share Your Information

We may share your information with:

• Service providers & tools we use to operate our business (e.g., email providers, cloud storage, project management tools, invoicing systems, analytics tools)
• Freelancers or team members working under Ry8 Studios on your project (e.g., developers, designers, editors), only as needed
• Legal or regulatory authorities, if we are required to do so by law

We ensure that third parties receiving your data only use it for the purposes we specify and handle it securely.

We do not sell or rent your personal information.

7. Data Retention

We keep your personal data only for as long as necessary to:

• Provide services and manage projects
• Maintain business records and compliance (e.g., tax and invoice records)
• Resolve disputes or queries

If you wish to have certain data removed, you can contact us (see Section 14).

8. Security

We take reasonable technical and organisational measures to protect your information, such as:

• Using secure tools and platforms
• Limiting access to project and client data to relevant team members
• Using passwords and authentication measures where appropriate

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. International Transfers

As a digital studio working with clients globally, your data may be processed or stored on servers outside your country (for example, in data centres used by our email, hosting, or cloud service providers).

We aim to work with reputable providers that follow strong security standards.

10. Your Rights

Depending on your location, you may have rights over your personal data, including:

• Accessing the personal data we hold about you
• Requesting correction of inaccurate or incomplete data
• Requesting deletion of your data (where applicable)
• Objecting to certain types of processing (e.g., direct marketing)
• Withdrawing consent where processing is based on your consent

To exercise any of these rights, contact us at info@ry8digital.store.

11. Third-Party Links

Our website may contain links to third-party websites (for example, client sites, social media profiles, portfolios, or tools). We are not responsible for the privacy practices of those websites. We recommend reviewing their privacy policies separately.

12. Children's Privacy

Our services are not directed at children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes in our services
• Changes in laws or regulations
• Updates in the tools or platforms we use

When we update it, we will change the "Last updated" date at the top. Continued use of our website and services after changes means you accept the updated policy.

14. How to Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:

• Email: info@ry8digital.store
• Address: 247/B Obeysekarapura Road, Rajagiriya, Sri Lanka
• Phone: +94 72 841 8748

Note: This Privacy Policy is a general template and not formal legal advice. For full legal compliance for specific jurisdictions (EU, UK, US, etc.), please consider having a lawyer review it.